This book introduces the reader to the basic skills necessary for good communication between doctors (and other health professionals) and patients. The practical importance of such skills is outlined, making the doctor much more effective in all fields of medicine. This is not a book for the specialist reader, but aimed at all those who need to talk with patients. As Medics or indeed clinicians, this is an invaluable text as it identifies how to:- pin-point cues in body language and verbal responses, convey messages via touch and well timed silences, the significance of a smile and thus how to avoid the ever present reality that is litigation. Each chapture ends with a breif summary of all the salient points addressed, and all the time favorite boxes containing bullet points are in abundance.