Mark D. Irwin is a licensed veterinarian and associate professor who leads the Zoo Technology program at Jefferson Community College, SUNY, in Watertown, NY, where he trains future zookeepers. John B. Stoner has decades of experience in zoo animal care as a keeper and animal care manager at the Toronto Zoo and is an adjunct faculty member of Sheridan College in Brampton, Ontario, where he teaches exotic animal science. Aaron M. Cobaugh is associate professor and coordinator of the Animal Management program at Niagara County Community College, SUNY, in Sanborn, NY, where he teaches zoo-related courses that train future zookeepers, and is a former keeper himself.